Return Policy at Vousten Mode

At Vousten Mode, we understand that there may be occasions when you need to return or exchange a purchase. We want to ensure that this process is smooth and hassle-free for our valued customers. Below, you will find our return policy, so you know exactly what to expect when you wish to return an item.

Return Period

We offer our customers a return period of 14 days from the receipt of their order. This allows you ample time to review, try on, and decide if your purchase meets your expectations.

Return Conditions

To be eligible for a return, the item must meet the following conditions:

  1. The item must be in unused condition and free from any wear or damage.
  2. All original labels and price tags must be attached to the item.
  3. The item must be returned in its original packaging, if applicable.

Return Process

The return process at Vousten Mode is straightforward and customer-friendly:

  1. Inside the box, you will find a return description with the necessary information about your return shipment.
  2. Contact our customer service via to register your return.
  3. Safely package the item in the original packaging or a suitable box.
  4. Ship the package to the provided return address.

Once we receive and inspect your return shipment, we will proceed with processing it. We aim to complete the return process, including the refund, within a maximum of 14 days. In many cases, this will be sooner.

Refund or Exchange

After processing your return, you have the choice between a refund of the purchase amount to your original payment method or an exchange for another item from our store, if available. We will do our best to accommodate your preference.

Customer Service

Our dedicated customer service team is always ready to answer your questions and assist you with the return process. Please do not hesitate to contact us at [contact details].

We appreciate your trust in Vousten Mode and strive to make your shopping experience as pleasant as possible, even if you decide to return an item. We hope you are satisfied with your purchases from us and look forward to your next visit to our store.

Please note: This return policy is subject to change. Check our website for the most up-to-date information regarding returns.